Privacy Policy for LUCKYDOG.FAMILY

Effective Date: 01. October 2026

At LUCKYDOG.FAMILY we are committed to protecting the privacy and security of our users. This Privacy Policy outlines the information we collect, how we use it, and the choices you have about your data. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, such as your name, email address, postal address, and phone number, when you interact with our website. This information is collected when you subscribe to our newsletter, create an account, or contact us through our website.

1.2 Usage Information

We automatically collect information about your interactions with our website, such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is collected using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

We use your personal information to provide the services you request and to improve our website's content and functionality.

2.2 To Communicate with You

We may use your contact information to send you updates, newsletters, and other information about our products and services. You can opt out of these communications at any time.

2.3 For Legal and Security Purposes

We may use your information to comply with legal obligations and to protect the security and integrity of our website.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

3.1 Service Providers

We may share your information with trusted service providers who assist us in running and maintaining our website. These service providers are contractually obligated to keep your information confidential and secure.

3.2 Legal Requirements

We may disclose your information if required by law or in response to a valid legal request, such as a court order or government investigation.

4. Your Choices

4.1 Access and Update Your Information

You can access and update the personal information you provide to us by logging into your account or by contacting us.

4.2 Opt-Out of Communications

If you no longer wish to receive promotional communications from us, you can opt out by following the unsubscribe instructions provided in the email or by contacting us directly.

4.3 Cookies and Tracking Technologies

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may not function properly.

5. Security

We take reasonable measures to protect the information we collect from unauthorised access, disclosure, alteration, and destruction. However, no data transmission or storage system is entirely secure, and we cannot guarantee the security of your information.

6. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@luckydog.family.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.